Privacy Policy (GDPR)

1. Data Controller and Contact

The data controller (“we”, “us”, “our”) is ZedTech.

Address: 75000 Paris.

Privacy contact: privacy@zedos.app

2. Personal Data We Collect

Depending on how you use the Service, we may process:

• Account information: email, login identifiers, and profile data.
• Usage data: visited pages, actions performed, timestamps, and technical logs required for operation and security.
• User-provided content: text, documents, and other data you submit for Service features (including AI features).
• Support requests: messages and interactions with our team.
• Payments (if applicable): payment-related data processed via payment providers as needed to complete transactions.
• Early-access applications: name, work email, business details, website, current booking setup, main challenge, and desired launch timeframe that you choose to provide.

3. Purposes of Processing

• Provide, maintain, and secure the Service.
• Manage your account and preferences.
• Process your inputs to generate AI-powered outputs.
• Provide customer support and respond to requests.
• Review early-access applications and contact applicants about pilot fit and next steps.
• Comply with legal obligations (for example accounting and regulatory obligations).
• Improve the Service and prevent fraud, in line with GDPR requirements.

4. Legal Basis (GDPR)

We process personal data in accordance with applicable law, including Regulation (EU) 2016/679 (“GDPR”). Legal bases include:

• Contract performance (Article 6(1)(b)): providing the Service and account-related operations.
• Legal obligations (Article 6(1)(c)): processing required by law.
• Legitimate interests (Article 6(1)(f)): security, fraud prevention, and Service improvement, subject to your rights.
• Consent (Article 6(1)(a)): where required for optional processing.

5. Recipients

We may share personal data with:

• technical processors (for example hosting and infrastructure providers);
• payment providers (if applicable);
• authorized internal staff (operations and support);
• competent authorities when legally required.

6. International Data Transfers

If we rely on providers outside the EU/EEA, we implement appropriate safeguards under GDPR (for example adequacy decisions, Standard Contractual Clauses, and supplementary measures).

7. Data Retention

We retain personal data only for as long as needed for the purposes described:

• Account data: while your account remains active and as required to meet legal obligations and handle potential claims.
• Security/technical logs: as required for diagnostics, security, and maintenance.
• Request-related content: as needed to provide the Service and resolve disputes.
• Early-access application data: while the pilot programme is active, until you withdraw consent, or until it is no longer needed for the stated purpose.

For more details, contact us at privacy@zedos.app.

8. Cookies and Similar Technologies

We may use cookies and similar technologies necessary for Service operation, security, and user experience.

Where optional cookies require consent, consent will be collected and managed in accordance with applicable law.

9. Your Rights (GDPR)

Under GDPR, you may have the following rights (depending on your situation):

• Right of access.
• Right to rectification.
• Right to erasure (in some cases).
• Right to object.
• Right to restriction of processing.
• Right to data portability (where applicable).
• Right to withdraw consent where processing is based on consent.
• Right to lodge a complaint with the CNIL.

To exercise your rights: privacy@zedos.app

10. AI Act: Transparency on AI Use

When you use AI features, your prompts and related usage information may be processed to generate outputs. We implement reasonable measures to comply with applicable transparency and compliance obligations.

• AI outputs may require human verification and can be inaccurate or incomplete.
• The Service is an assistance tool; you remain responsible for how outputs are used.

11. Security Measures

We apply technical and organizational safeguards to protect personal data against loss, unauthorized access, alteration, and disclosure.

12. Changes to This Policy

We may update this policy from time to time. The update date appears at the top of this page.

13. Contact

For any questions: privacy@zedos.app